![]() Provide training and instruction on multi platform applications to end users. ![]() Participate in phone support of technical solutions.Responsible for learning new applications to support the user environment.Provide training for Support Center associates.Lead assigned computer operations, user support functions.Active team member for design and implementation of new information technologies and configurations.Install, troubleshooting and facilitate the repair of workstations, printers and networking.Assist in technical support of NT servers, Bally Systems, AS/400, Micros POS and network infrastructure.Assist in providing timely and accurate problem resolution and follow-up with internal customers and guests.Working in a team environment, the IT Support Specialist will support both hardware and software problems for local and remote users in a NT/AS400/Bally Systems environment.Īll Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino. ![]()
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